Wilmington Auto Repair

MobileTech - Downtown
Mon - Fri: 7:30 AM - 6:00 PM
MobileTech - North Market
Mon - Fri: 7:30 AM - 6:00 PM
5

4

Been a customer for a long time now. Service is always timely and the staff is always friendly. Brought the car in for inspection and rough idle when cold. They weren't able to find an issue for the rough idle (the car shakes and it can be noticeably felt). Recommended spark plug change based on mileage which is fair but had already been done. The part that is unsettling is they have recommended repairs (like any standard shop) but, they have a transmission drain and fill service recommended. They have already done a full system flush on my car about 10k miles ago. This shouldn't have been a recommended service and can be misleading to someone not savvy with cars and their required repairs. They also recommended an air and throttle body cleaning but when asked the condition of these items they were unsure. How can you recommend something with unknown status? I do know they are clean because they came off the car and we're cleaned when the spark plugs were changed, I know because I performed the work.

5

3

5

5

They did an outstanding job! Took great care of me on short notice... well done team!

1

Received work on my car from mobiletech early this year. Spent 3k. Car road great. I loved that they had 3 yr warranty on their work and the reviews at both locations were great. Took my car back for an oil change went out of town, came backz my car was jerking. Called mobiletech and was asked why I waited so long to call them about the jerking. That rubbed me the wrong way. Especially after I'd explained I'd been out of town and my car hadn't been driven in 2 weeks and was told I'd be charged a diagnostic fee. I decided to just drive cuz id just soent 3k. The car couldn't have been that bad. 4 months later, the jerking has gotten worse. I called and took my car to get serviced. After researching I knew the issue was with the fuel pump or something with the fuel. When the guy called back and said it was my engine mounts I said are you sure its nothing to do with my fuel? He said no the vibration came from the engine mounts. I said do you mean the jerking? He said yes. I needed my car back asap for work and theyd done great work before so I told him to go ahead because hed also said we need to order parts asap. I google vibration of car while driving and it said engine sliding is what caused the vibration but I hadn't experienced that. It was a jerk. When the guy called back he said we got your car back but its still jerking not as bad. I was pissed immediately because I knew theyd just picked some shit to charge me for. My car started JERKING soon as I pulled off! Same hard jerk! Not even a week later, yesterday!I'm on my way to work and my car starts the worst shake ever! No longer a jerk! I was scared I was going to cut off in the middle of the street! Had my car towed to to mobiletech this morning, they called and said guess what?! We need to reboot your fuel system and replace your coils all for 1100 dollars! When I'd told the mfs it was the fuel system in the 1st place! When I told them about my original statement about the fuel. All he did was keep repeating what he read on the paperwork! Then said they showed me the mount like I knew wtf a engine mount looked like! And yes! My car has 140k miles on it. Had my suspicion been confirmed about the fuel I may have opted out! Over 800 put of pocket! I'd never take my car back here!now I cant drive my car at fucking all!

5

3

5

I like these guys. Professional, pretty quick and I trust them.

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